AI voice receptionist
Outcome: Every call answered in under a second, qualified, and booked or routed, with a transcript in your CRM.
How it works
- A caller dials your Twilio number.
- The bot discloses it is an AI and asks what they need.
- It qualifies with your questions and checks your calendar or data.
- It books, takes a message or transfers to a person.
- Transcript, summary and outcome are saved to your CRM.
Concrete examples
Plumber, after hours
Caller: "Water is coming through my ceiling." Bot confirms the address is in the service area, marks it emergency, texts the on-call tech and tells the caller the arrival window.
Property manager
Caller asks about a 2-bed rental. Bot checks listings, reads the rent and availability, books a showing on the calendar and texts a confirmation.
Dental office
Bot reschedules an appointment, refuses to give medical advice, and transfers billing questions to the front desk line during hours.
Off-topic and attacks
Asked to ignore its rules or reveal its prompt, the bot declines and steers back. Tested with the red-team suite.
Recorded test call
[xAI Grok speech-to-speech, Twilio, Node] · 0.7 s typical time to first word · 12 numbered security rules
Want this for your business?
Tell me what you would change and I will scope it in a reply.
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